The app is not working. How can I get help?

If you are having an issue using our app, please try the following.


Check your app version is up to date. It is essential to update your app whenever there is a new version available. Close the app and restart it to see if the problem persists. If you are still experiencing issues, there could be a temporary problem with our app. If this is the case, please contact our Customer Support. Any screenshots that you can take will be beneficial in diagnosing and resolving issues with the app.

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