What are the delivery times?
- Mobile money: Within seconds
- Cash pickup: Available to collect within seconds
What are the minimum and maximum amounts per transfer?
As the amounts might differ depending on where and how you send we recommend that you check these limits for yourself in the calculator on the main page. To check the limits for a particular transfer, simply enter how much you like to send into the calculator. It will tell you if you are below the minimum amount or exceed the maximum amount.
Which mobile money operators in Kenya do you send to?
You can send money within seconds to M-Pesa accounts.
Where can I collect my money from?
Cash is available to collect instantly from any branch of Juba Express & Bakaal.
Click here for a full list of all Bakaal agents.
Click here for a full list for all Juba Express agents.
Important information to note
Please check that the recipient has an active mobile money account.
Please also note that there may be cases which are outside of Transfer Galaxy's control which may affect the transfer, such as failures in power supply, telecommunications, Internet connections etc. If you're experiencing problems, please contact the Customer Support team.