What do I do if I have a complaint?

At Transfer Galaxy, we value our customers’ opinions as we always strive to develop our services. We would love to know what you think and appreciate feedback on how you experience our service. If you feel unsatisfied, or if you feel that something has gone wrong, we encourage you to reach out to us so that we can improve our service. If you have a complaint, you can either reach out to our Customer Support team or file a complaint here.
 

Please note for our European customers that if, despite contacts with our Customer Support, you are not content with the solution you may contact the Swedish National Board for Consumer Disputes (ARN).
 

Please note for our Canadian customers that if, despite contacts with our Customer Support, you are not content with the solution you may contact the Consumer Protection (Ontario) for information about your rights and how to file a complaint