Why do I need to upload my ID?

It is important that we are able to keep Transfer Galaxy's service safe and secure for all of our customers. By asking for official identification, we are able to verify that the people sending money are who they say they are. We are also required by law to carry out these checks. After you have signed up and logged in, you will be asked to verify your ID. Follow the instructions on the screen in order to verify your ID and activate your account.

If you need any further assistance or have questions regarding ID verification, please contact our Customer Support team.

Customers in Denmark, Finland, Norway, and Sweden use electronic ID (eID) to verify their identity. They do not need to upload a photo of their ID.

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